The Caroline House is a historic property, originally constructed in 1858 and listed on the National Historic Registry. Due to the nature of our historic building, there are some barriers to accessibility.
General Accessibility Information
- No ramps or elevators are available.
- Narrow hallways on the second floor.
- One step is required to access the porch, Main House, The Cottage, and The Greenhouse.
- Hard surface flooring throughout, including hardwood, low-pile carpet, and tile.
Guest Rooms & Limited Accessibility Features
- The Mama Lu Suite is wheelchair accessible and includes shower grab bars.
- The Cottage and The Greenhouse are single-level accommodations, though they are not fully ADA-compliant.
Parking & Entry
- On-site parking is available for up to 8 guest vehicles, with additional community parking nearby.
- There is no designated wheelchair-accessible parking or step-free access to the entrance.
We strive to provide a welcoming experience for all guests. To comply with the ADA, we:
- Enable individuals with disabilities to make reservations during the same hours and in the same manner as those without disabilities.
- Provide detailed descriptions of the features in our bed and breakfast and guest rooms to help individuals with disabilities determine if our accommodations meet their needs.
- Guarantee that specific rooms, once reserved, are held for the reserving customer.
- Collaborate with third-party reservation systems to make all rooms available through at least some of these services and provide them with information about the hotel’s features and rooms.
- Allow guests with legitimate service animals, as defined by the ADA, access to all areas of the inn available to those without service animals.
If you have specific accessibility needs or questions, please contact us at (936) 209-4686 before booking so we can assist in determining if our accommodations meet your needs.
Website Accessibility
We are dedicated to ensuring the accessibility and usability of our website for all individuals, including those with disabilities. We continuously implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, or other standards as required by the Americans with Disabilities Act (ADA).
Our website undergoes regular testing with assistive technologies to maintain and improve accessibility. Please note that our efforts are ongoing. If you have any questions or concerns regarding ADA accessibility or issues accessing our website, please email us at info@thecarolinehousebb.com or call us at (936) 209-4686.